FAQs

Question Do you have any colors rather than black and white?
AnswerNo, actually we believe that Black and White are master colors as they never go out of fashion and trend, we believe that our identity made us different.
Question What are the materials used in your products?
AnswerWe are using exclusive fabric 92% Cotton and 8% Lycra and some items are 100% Cotton, our fabrics are designed specifically for our brand, the production line of the fabrics are certified with the ISO 9001 as it’s suitable for all types of skins and sensitive skin.
Question How do I choose and know my size?
AnswerThe most effective way to choose your size is to take your measurements and compare them to the detailed size chart in the “Size Guide” page; this will help you pick what size is best for your body type.
Question Where can I find you?
AnswerWe are available online; you can contact us through all our social media platforms and phone numbers attached to the page of “Contact Us”, and we deliver worldwide, but at the moment our permanent locations are in Kuwait, Dubai, Egypt and KSA.
Question How long will it take for my order to arrive after I make payment?
AnswerOnce the payment is done, we immediately work on the shipping and delivery process, you receive the order within 7 working days maximum as it depends on your country.
Question How do I make a payment?
AnswerAt the moment we use only Pay-pal, or you can deposit the payment on our bank account or western union.
Question If there is a problem with my order or I have a special inquiry, how can I contact you?
AnswerIf there is a problem with your order, please send us straightaway your contact details with your case in details and order number we can investigate promptly, and for our contact info, please check our contact us page.
Question How can I track my order?
AnswerYou can track your order through the order number attached in the email of confirmation of the order or you can send us an email or call us mentioning the
order number.
Question Can I change or refund Item?
AnswerYes, you can as long as the product is not used and is in the same condition as you received it, the refund process is through the first 14 days only and you
pay the shipping.